Bitter Creek Designs Store Policy

WHOLESALE AREA
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	Our products are categorized and cross referenced by color for your convenience! CATEGORIES J.FORKS DESIGNS Bracelets Custom Silver Smithing Earrings Necklaces Guy Necklaces Pendants Rings BEAD STRANDS Agate Amazonite Amber Amethyst Apitite Aquamarine Astrophilly Aventurine Azurite Bone Bronzite Calcite Carnilian Chalcedony Chariote Chrysophase Citrine Coral Crystal Garnet Glass Goldstone Hematite Hemimorphite Horn Jade Jasper Kyanite Labradorite Lapis Larimar Magnesite Mookite Moonstone Obsidian Onyx Opal Pearl Shells Pearls Peridot Prehnite Quartz Rhodochrosite Rhodonite Rock Crystal Ruby Sardonyx Sespentine Shells Silica Smokey Quartz Sodalite Spinial Sunstone Tigers Eye Topaz Tourmaline Turquoise Wood CROSSES FINDINGS Bails Clasps Cones Crimps Ear Wires Headpins Jump Rings Rosary Center Silver Balls Spacers Split Rings Wire ITEMS BY COLOR Black Blue Blue/Green (turquoise) Bronze Brown Champagne Copper Gold Green Grey Ivory Maroon Multi Colored Orange Peach Pink Purple Red Silver Smoke Tan White/Clear Yellow PEACE SIGNS PENDANTS (pre-fab) Sterling Silver Charms STONE DROPS

Bitter Creek Designs offers the following Returns Policy:

To ensure that you are completely satisfied with your purchase, we offer you a 7-day money-back guarantee. This money-back guarantee extends to all our retail and wholesale products. You may return your purchase for a refund or exchange for another product of similar price within 7 days from the date you receive the order.

Refunds do not include shipping cost and are subjected to a 20% restocking fee.

Returns must be shipped back to us via courier to our physical store:

Bitter Creek Designs
17711 IH10 West
Building 700, Suite 104
San Antonio, Texas 78257

Please note we will not accept any returned items without a receipt, nor any items that have been used, damaged, and not in its original condition. The sender will be liable for any loss or damage during shipment of returns.